Veterinary Customer Service Rep Full-Time

Queenstown, MD 21658
3/23/2026

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Position Description

Queenstown Veterinary Hospital Seeks Full-Time Customer Service Rep

Full-time CSR position is available immediately (32-40 hours per week.) Queenstown Vet is looking for applicants with a minimum of 1 year customer service experience in a reception/front desk setting with heavy phones. Preference will be given to applicants with experience in a veterinary or medical setting, but we will consider candidates with applicable experience in other industries.

This position requires professional, friendly and courteous communication with our clients, scheduling appointments and surgeries, invoicing office visits, multi-line phone and paging system use, paperless record keeping, detail-oriented inter-staff communication, daily transaction reconciliation, experience with computers and email communication, among other tasks. This position will be 7:30am – 6:00 pm four weekdays, no weekends. Benefits include health/dental/vision, 401K, annual PTO and pet services benefit. Must have reliable transportation. $18 - $22/hour. Email resume or letter of interest to elizabeth@queenstownvet.com. No phone calls, please.

Type: Full-time
Pay: $18.00 to $22.00 per HOUR
Expires: 04/30/2026